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| - I hate to be the unpleasant one, but my partner came here for some fillings and xrays, and had quite a few problems.
The only reason there's 1 star (besides Yelp requiring it as a minimum) is because they take UFCW insurance at cost without co-pay.
My partner had two fairly bad cavities back in June. One on each side. The first one was filled, and he still feels periodic discomfort from the filling. They also tried to prescribe him Amoxicillin, despite him clearly having a Penicillin allergy labeled on his chart. (I caught this when they were calling in the script, thank god...)
The second (and worse of the two) filling was supposed to be done during an appointment on 6/17. They were instructed that we had a tight schedule when we booked it the week before, and that we were leaving state permanently 2 days later. We also did not have time for an appointment on 6/18, due to us packing and moving. They waited until the morning of the appointment to call and say that they wouldn't be doing the appointment because the blonde dentist doesn't work on that day, and they're not sure why the appointment was scheduled. They then tried to pressure him to take an appointment on the 19th, which was the day we were leaving, despite them having been clearly informed of this the week before.
Luckily we were able to take him to Preferred Family Dentistry instead, where Dr. Jafarifar did an amazing job on short notice. Despite having a worse cavity to work with, she was done in a quick amount of time and he has no pain.
Honestly, while the staff here were nice... it's not worth the hassle of having an appointment cancelled last minute when they knew we had a rush, or the fact that they were blatantly negligent in prescribing a medication he was allergic to, and could have easily killed him. A little more due diligence in patient care is necessary.
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UPDATE: Since someone at Yelp HQ is trying to suppress this review improperly, claiming that it lacks a direct firsthand customer experience, please note that outside of the filling performed on my partner, I was directly involved in the entire process, including filling out of paperwork, appointment scheduling etc. and am therefore in my complete right to post this review, which is in compliance with Yelp terms and conditions.
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