I have been taking my dog Phx here since they opened and he was a pup. I picked Camp Bow Wow after vetting several places around the area, love the cabins and the cams and Michelle has always been friendly, flexible and remembers us.
One time Phx did get kennel cough, and they notified us was going around, but that is just the price of day care sometimes, at other times with new staff it can be a bit tricky with fast service, friendliness or attention to detail suffering, but experienced staff have always been excellent. When I take him for overnight I appreciate that they pay attention and take the time to check us in to all my "instructions" for him even when he sometimes stays often.
Phoenix loves going and he has spent many nights there without any issues. Now that he is getting older (9) he doesn't go to day care as much as he tires more easily, but when he does he still loves it. and Love the Cams!