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| - I meant to review this a while back, but better late than never, especially since no one has reviewed them yet.
I was recommended to Vegas Plumbing during a garbage disposal failure, my water heater wouldn't come on, and we had some toilet issues (new house, what can you do?). This is my first house, and I don't know what the Hell I'm doing at times from that transfer from landlord reliance to self-sufficiency, but my experience was top-notch.
They sent a fellow by the name of Mike out to my place. Mike was awesome for several reasons: He detailed exactly what was wrong with the system, gave me a great rate, and it was very clear that repeat business and doing a good job was more important to him than ripping me off with extra costs. He did his work, and was gone. I called his office and told the receptionist to pass along to his manager what a great job he did, and what a professional he was.
Well, a day later, one of the fixes didn't hold. It was a wrong sized washer, and Mike came back immediately, and worked diligently on the offending pipe until it was truly and completely fixed. I asked how much I owed him for this particular follow-up service. He just looked at me and said with a smile: "I heard that you called into the office and said some good things about me. Thanks. You have a good day."
And with that, he left, and my plumbing has worked fine ever since. I can't say that I look forward to the day when I have to call upon the plumber again, but when that time comes, I now know who to call (and it's not Ghostbusters).
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