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| - Rent Champaign is a rental property company that rents out a variety of houses and apartments in the Champaign/Urbana areas.
We have been renting from them for 2 years, but our experience has definitely not been positive. Rent Champaign's biggest flaw is with their leasing/office team, who time and time again has made empty promises, forgotten about important calls/emails sent to them, and shoved early renewal requests and prospective tenant visits to our rental home well before our lease was over.
If anything, Rent Champaign only seemed to care to the most urgent of our needs (like no heat, leaking pipes), but ultimately never would come through with their other "promises" for maintaining the rental home. On the plus side, the Maintenance team is very good, but there is a big disconnect between the office team and the maintenance team, as in the office team not relaying the work that needs to be done to the maintenance team. Rental Prices are also pretty good. Best way to compile my two years of renting would be a pros/cons list.
Pros:
- Fairly nice rental properties, ranging from houses, apartments, condos, and more. Most properties are up to date with modern appliances and central air.
- Good prices for the area.
- Maintenance team is friendly, prompt, and professional.
- RentChampaign was good about responding quickly to emergency needs (like no heat, leaky roofs, flooding, etc)
Cons:
- No flexible leases (they were very strict about 9-12 month leases only)
- Incessant bothering to renew our lease for the next year well in advance. My first year renting we started getting bothered 10 months (we pretty much just moved in!) in advance, the second year we were getting bothered 8 months in advance...
- If you don't agree this early on a lease renewal, RentChampaign schedules frequent showings of your property and you could very well lose out on your lease for the next year if you don't commit so soon in advance. This alone was a huge bother to us, and we didn't like having to show our "home" to new people every other week or so for months on end... (surprisingly the "prospective tenants" never ended...)
- Tons of empty promises from office staff. Before we moved in, the previous renter has neglected many of the aspects of the property. RentChampaign "promised" they would be fixing all of these things before we moved in. Lo and behold, none of the things they promised has been addressed when we moved in. In fact, it took them several MONTHS and us bothering them about it to do some of them, and till this day many of their promises were never done... we lost the will to keep bothering them about it! All and all, you let them know about an issue, they say they will fix it right away, but then they never do, and only the most vigilant renters and constant reminders seem to be able to finally get the company to take the action they already said they would do.
All and all, I would not rent from RentChampaign again, nor would I recommend them. The properties and prices are nice, but the company is negligent with their promises and the whole "you got to renew your lease 9 months in advance" thing was uncalled for. Likewise, it was frustrating dealing with the visits a few times a month from prospective tenants. We didn't like it at all. So for those considering RentChampaign, be wary... they do everything they can to make everything seem perfect, but as the saying goes, sometimes things are too good to be true. It's not been a terrible experience, but RentChampaign falls short in so many categories.
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