Spent first night here and room was very hot with even hotter air blowing from a/c. Opened windows only to find you need maint to close the window. Maid never cleaned the room the first day.
I give it 5 stars because Samantha, the manager and Dan, the general manager were incredibly hospitable, more than any staff we've encountered. I travel over 1/2 the month and stay in countless hotel rooms.
Samantha apologized immediately, comped our stay and Dan took me from room to room until we were satisfied. He then rectified the a/c problem for the entire hotel.
Our daughter lives here and we will continue to stay at this hotel in the future.
Thank you Marriott, especially Samantha!!:)