Rented a car on Tuesday Mar 1 around 9:30 AM. Someone with long blonde hair in a ponytail helped us out. She was extremely unprofessional and did not explain anything to us. We told her we want full insurance and she said not problem sign here. We signed everywhere that need to be signed but she NEVER put it through! When we returned the car we found out. Thank god nothing happened. This could have been the vacation from hell. I would not recommend this place. We certainly did NOT ring the bell for good service. Do not use this car rental!