This place is basically the definition of what you want from a local establishment.
First, the product (in this case gelato and pastries) is both excellent and unique. Fried chicken and waffles gelato? Does that even make any sense? Who cares, it's awesome. There is a constant rotation of weird and classic flavors. You can tell the owners love what they do.
Second, the service is always super friendly and engaging. We're happy to go just to interact. We probably stop in every month or so and they always remember my kids. They're just great.
This place is a real gem. If you're looking for a case study on how to run a business, just watch this place. I can't say enough.