I very rarely am disappointed by the food however often times when I come in the service is a little slow and typically speaking I see the employees bickering behind the counter in front of customers which in my opinion is not very professional. My last visit to the store manager was yelling at one of the employees right in front of customers which I felt was extremely degrading and not appropriate. Where I'm from California this place has a different name, most of the food is the same and pretty good. Look to spend a little bit more than you typically would for most quick eateries for lunch but it's definitely worth it for fresh meal. Little work on organization and process and how to display some professionalism in front of customers in this place will gain it's five stars versus the three that I'm giving today.