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| - There are a lot of great things about Allen's, but unfortunately service isn't one of them. I came here last week with a friend who was visiting from out of town so we could sample the extensive beer list and enjoy one of the best patios this side of the bridge.
The host seated us on the patio and brought us lunch menus, even though it was almost 4pm; he told us we wouldn't be able to order from the lunch menu, except for a very small offering of BBQ'ed goods. Then he left pretty abruptly, so we didn't have time to ask for the dinner menu. I also want to mention it was a very hot day and the sun was directly overhead; he seated us in the sun, and we baked for about ten minutes until he returned to our table. We asked if we could move to one of the free tables in the shade, and he mumbled something about having to check with a colleague, so we roasted for another ten minutes or so. Finally he returned and sat us at a shady table. (Throughout the meal we watched as he continued to seat other couples at the same broiler-table. Each time they asked to move to cooler seats, and we made a game of guessing how long the couples would stick it out before asking to move. I don't know why he kept sitting people there if they consistently complained. )
Another server came by to take our drink orders, and she was pretty unfriendly...didn't smile at all, and seemed kind of pissed off. Actually, the staff in general seemed standoffish, and I got the impression they would rather be anywhere than taking my order.
As I mentioned above, they've got a great list of beers to choose from. On such a hot day, it would have been nice if the chilled the glasses first though. The food was great, but pretty pricey. We had sweet potato fries, and the jumbo shrimp and scallop grill plate. The seafood was cooked to perfection, not at all tough or rubbery, and beautifully plated (if this were Iron Chef, they'd get 5/5 for plating). The prawns were HUGE. Unfortunately for $40 or so, you only got two prawns and two scallops. The dish also came with a plate of three salads (potato, Greek, mixed greens) which were tasty, but drenched in oil.
All in all I do like Allen's, and while I'm not going to become a regular, I'm sure I'll be back at some point. I hope next time the staff makes me feel a little more welcome.
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