If it was possible to give more than 5 stars, I definitely would. I walked in, asked for a belly button piercing and Justin was more than happy to help me. He went over how to clean it and the whole healing process of a navel piercing. We hit a little bump in the road when I continued to jump as he was trying to pierce but we finally got it! I even passed out for a bit, possibly due to shock and low blood sugar, but even then he was completely understanding through it all! Afterwards, the owner of the shop, Danielle, introduced herself and was extremely kind as well! Great tattoo shop, I highly recommend you check them out sometime.