Food:
Average AYCE quality, we're a fan of the spicy beef bulgogi and the environment with the music video is fun.
Service:
Usually prompt, but tonight we just had a server that was ANGRY at the world, she threw our meats all over the grill, raw meats on surfaces that are not sanitary. She would take our order and literally turn and leave before we finished ordering. It was just extremely unpleasant experience.
Tip:
It was a part of 4 of us, after the terrible service they had the nerve to add 19% gratuity to our bills. We had two split checks and it was on both for 4 people? Really? I usually tip more than that for food service but to make it a part of the bill when the service was already crap? I'm only putting 3 stars because I've had good experiences in the past, but this is just a rip off practice. This place is cheap and convenient but even that's not worth what I went through tonight. I don't plan on coming back.