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  • We recently purchased a home and it needed a major renovation, including all new appliances. My wife suggested we check out Spencer's, as it was a local company and she had heard good things about it. I was reticent because I thought I would end up paying more vs. buying through a big box store or online. Not only did we get fantastic prices, we got exceptional service. For example, my wife wanted the new LG 8000 series Washer & Dryer because they have huge capacity. She went in and met with Paul (a super knowledgeable 15+ year appliance sales professional) to discuss her desires. They wrote up a deal, and with only $100 down (refundable) she locked in the sale price, even though delivery was going to be in about 4-5 months, after the major rehab was done. Three separate times during the waiting period Paul contacted my wife to let her know that he was able to reduce the price due to various sales, manufactures incentives, etc. In all we needed a new refrigerator, dishwasher, oven, microwave, range top, range hood, washing machine and dryer, and we ended getting them all through Spencer's. I can't tell you how many times my wife went in to meet with Paul to discuss options and make selections, only to change her mind a week or two later. Each time he politely took the time to answer any and all of questions, and even made many suggestions of cost-saving options to consider. I went in a couple of times too, and I appreciated his demeanor - not at all pushy, extremely knowledgeable, and always wanting to be of service. All-in-all we were both thrilled with Spencer's service, selection and prices, as well as Paul's professionalism.
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