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| - We had high hopes for this place, since we live in the neighborhood and we love to patronize local businesses in South Scottsdale. I was more than thrilled when a coupon on Living Social popped up. I read the reviews on Yelp and given that they said 4 stars and a lot of positives, we were even more excited to try it.
Upon approach, you could smell the burning grease from outside. The restaurant itself, although lacking a bit in atmosphere, was clean, despite the grease smell.
The host, which later we found out was the manager, said "sorry, we are having a bit of an air conditioning problem." It was warm in there, especially by the kitchen, so he seated us in the back, which was a little warm, but not terrible.
First the drinks. I ordered an Arnold Palmer, (1/2 lemonade & 1/2 ice tea). It was so sour, that even with a package of sugar I couldn't drink it. I LOVE tart drinks too. This was as if I was drinking lemon juice out of the plastic lemons you buy at the store. When I asked for them to re-mix it, the 2 servers said, "yeah we've had people sending it back." They were both very nice, and one of them re-mixed me another, and it was still extremely sour. She was very kind and brought me a plain iced tea, which was fine.
We were excited that this place had a lot of vegetarian friendly fare. My husband ordered a Vegan Chile with pita slices. Not so good. I tried it too. He is not by any means a picky eater, and neither am I. However, this was very pasty, dry, and tasted like tomato paste. The pita bread was hard as a rock, and stale. We also ordered spring rolls as an appetizer. They were okay in taste, but the outside were over fried and had a scorched flavor. We ate them, but they weren't great.
As for my food. I had a Turkey Burger and polenta fries. Sounds interesting right? Well the polenta fries were over fried, just like the Spring Rolls. My turkey burger was well done on the outside, but still raw on the inside. The manager came over and we told him about our food and the lemonade. He was very nice too, and even said he had been hearing complaints about the lemonade. So if this was the case I'm not sure why they didn't address it earlier. He took my food, and I asked if I could have just the regular fries when they re-did my plate. They were accommodating. I got the new Turkey Burger, which was pretty well done on the outside, almost charred, and just seemed dry. The bun tasted like it was several days old. Very stale. They forgot my garnishes, and brought them later when I asked. The regular fries were better, but they were still over-fried.
My husband and I have both worked in restaurants and we believe their grease was too old and too hot. We told both the waiter and the manager, about the sub-par food, but we complimented them on the friendliness of the staff. They took our living social coupon, even though honestly, I feel they should have accommodated us a little more. But oh well. I won't be back. It is too bad because we live in this neighborhood and love to keep our dollars in it. I am honestly surprised by the good reviews I see below, because this certainly was not our experience.
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