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  • Bookings.com is not to be trusted. For a vacation to New York city, I used Bookings.com to book the Helmsley hotel in Manhatten. Unfortunately, the day before I was to arrive, Bookings.com notified me that even though I paid in advance, the Helmsley had cancelled my reservation. Bookings was kind enough to provide a list of hotels for me to rebook, The problem was that all of the choices were substantially more costly than my original reservation. When I called Bookings, I was assured that I could book any choice, and they would assure that the Helmsley would make up the difference. I rebooked and after my vacation, I called Booking to find out when I would be repaid. They said to wait, and would call back. After two years and many calls and letters later, I know that I have been had. Do not trust these people.
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