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  • I am going to preface this review by saying that I have really nothing to compare this company to since I had never hired a cleaning service before other than to clean a rental house we owned at one time. That being said, I have been very, very pleased with Maid to Order Cleaning since I hired them over a year ago! They have been prompt, courteous, reliable, trustworthy and very responsive to any concerns I have had. They call every week to confirm my next weeks' appt, and if my cleaning day falls on a Holiday, they call me in advance to schedule another day and time as soon after that day (usually the next day) as possible. I have called on a couple of occasions when there were things that weren't done to my satisfaction, and the owner (Judy) sent the girls back out to do the job right. When one team seemed to not be working out perfectly, she switched me to her lead team and called to make sure that everything was satisfactory. She actually ENCOURAGED me to call if I had any complaints and said that she appreciated me letting her know of the problem! Imagine that! These girls make my house look amazing in just a couple of hours. They pay attention to the small things, like folding the bath towels just so, arranging the kids' stuffed animals on their beds, and letting me know if one of the kids' sheets needs to be changed. I leave them in my home alone for much of the time that they are cleaning, and they lock up after themselves and I have NEVER found anything 'missing' even though I don't hide my valuables. They even leave loose change that they find on the floor on the counter! They are that honest. They even pretend to be interested (and to understand!) the inane stories that my five year old son tries to tell them whenever he is here, and were very polite when my 7 year old daughter said 'Hola' to them (she was very proud that she could speak to them in Spanish since they are Hispanic). Their rates are very, very reasonable in my opinion (again, I don't have a lot to compare it to) and I would not hesitate to recommend them to anyone.
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