I was looking to buy a stand mixer that was out of stock everywhere in the city but Myric. So I thought I'd give them a shot. First I called them up to confirm that the mixer I'm looking for was in stock which it was, then I asked them if they can price match with another Canadian vendor that had the item in stock and ships for free from Ontario (as per Myric's "low-price guarantee" policy listed on their website).
I was then transferred to the store manager who at first doubted my claim that another store sells it for less. So I gave him the store website to confirm himself. He put me on hold for 15 mins to confirm then tells me that he was able to confirm that the other store sells the exact item for less but that he is refusing to price match because it was "too much of a discount".
A store that doesn't honour their own policy is not one worth trusting. If they didn't want to price match to other stores they shouldn't mislead customers with their "price-matching" claim listed in bold font on their website.
Needless to say I took my business to the other vendor.
That was my first and last experience with this store. I will never bother dealing with Myric again.