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  • We arrived at Portlands, hungry after checking out several other downtown spots and finding them lifeless. Portlands looked great from the outside, especially after the 'vacant lot' surroundings of other downtown spots. We walked into Portlands, finding it near-deserted, and ICY cold - on a lovely warm summer's evening! So we asked to be seated outside; the host told us to seat ourselves outside, which we did. We waited a LONG time for a server - we were thirsty and hungry, and still had not been given menus or water. There was only one other table occupied inside, and a few folks at the bar ... so we could not understand the delay. Finally, a waiter arrived, handed us menus, and proceeded to explain some complicated arrangement along the lines of ..." the outside is really closed, but I will give you menus, and then you can come inside ... " ... I was so angry, I got up and walked out. My partner explained that maybe they just wanted to come inside to order - that we would be served the food outside; but I didn't interpret what she said that way ... but anyway - the place was EMPTY, so a) why was it an ice-box, and b) why could we not sit where we wanted? Was it too far for the waiter to walk outside ...? I'm really trying to give the downtown restaurants a chance in Phoenix, but - after this we jumped in our car and drove to downtown Scottsdale where we found a lively bar/restaurant and had a great meal. I really wish this place well - but I doubt I'll be returning. And PLEASE - all restaurants take note - not many people want to sit in 60-degree air when it is a near-perfect 85 outside! I figure the A/C thermostat is set by some waiter who is hot from running in and out of the kitchen ... we diners aren't looking for an arctic experience!
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