| rev:text
| - Hey just a shout out to all you fellow Yelpers. This location/franchise is rotten from the top down. The pervasive apathy of the staff, including the manager is pathetic. I had not been to a Chili's in quite some time and after my experience today, I am sure my next visit will sometime around the 1st of Neveruary! I wish I could make this blog short but no I'm sorry this deserves some detail! So I stopped by today around 4:30 for some happy because traffic was backed up on the 101. The bar was nearly empty and a server was sitting at the bar sharing a "bitch session" with the bartender. I ordered only two items- a Fat Tire draft beer and an order of wings with what I think to be a simple and common request- that the wings be cooked well done and extra crispy. What I was served about ten minutes later was this hot mess pile of tiny, under cooked, over sauced, soggy, biggest insult to Buffalo wings I have ever encountered. I ate one bite of one wing and it could not have been more perfectly, 100% opposite of what I had ordered and been expecting. So I pushed them aside, finished my beer and attempted to use the little kiosk terminal on the bar to tab out, but of course it was not even close to correct so I asked the bartender for my check. She was observant enough to see I didn't eat the wings and asked what was wrong. When I told her they were not extra crispy and a soggy, hot mess she insisted they cooked them "twice as long" (so I assume 4 minutes in the microwave instead of 2). But no worries my phenomenal bartender says she will take them off the tab and then hand me a check for two Fat Tire drafts instead of one. When I called her out on that, she got upset and insisted I had two so I said okay, fine how about you call the manager over here for me and she said sure and left the bar.
A few minutes later, a fifty something blond lady shows up, does not even bother to introduce herself and simply says I'm the manager and asks what was wrong. I proceeded to tell her the above experience and her reply was simply " oh well everybody makes mistakes, what are you asking me for here?" I mean really? So that's what they taught you to say at Chili's University! Her apathetic, I could care less attitude is all I needed to know to understand just what is going on at this location. Her base, unprofessional attitude made it obvious she has no standards and therefore neither does the staff! So wow, if you have to go to a Chili's and I have no idea why you would, please for the love of God don't go to this location!
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)