Took my son for a haircut this week with Kaitlyn. Asked for a haircut similar to the stylist on their staff. She stated she knew what I wanted instead she ended up butchering my son's hair with the clippers. It looks nothing like what I wanted. She didn't listen at all and kept cutting after I told her I thought it was looking too short. Looks like crap!!!! Worst Haircut ever. Eventhough it was free, it sure wasn't worth it. Never again!!!!