Came here with a group of friends on a weeknight at around 6. We made reservations but it wasn't busy at all when we arrived.
You order on a sheet of paper here and you are limited to ordering 3 times so choose wisely. The ingredients here taste fresh and delicious however the portions for some of their items were tiny (order a lot more of what you think you'd need for beef and fish balls). They also regularly forgot items we ordered. The worst is that they did not give us more beef and lamb even though we tried to order it twice after we finished our initial plate. We thought they only gave one plate which is why we didn't say anything but apparently that's not the case. So if they forget your beef ask for it.
The choices at the sauce station is extensive and they even have a drink fountain with 3 options (gotta love soya milk).
It was disappointing that we didn't get all our orders but nonetheless we had a good time and the food was good. Next time I'll make sure they don't skimp out on the beef and lamb.