I received a recall notice a few months back. Went and had it serviced. They had a Lexus Rx 350 shuttle me home and later back to pickup the vehicle by a great chauffeur. He has had a very good sales career but has recently retired and enjoying driving as a part time job while golfing during the weekdays. Great people selling great cars. Makes it hard to go back to entry-level vehicles... would rather pick up another pre-owned Lexus when the time comes.