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  • This place is wonderful! We found out that our puppy had luxating patella and needed surgery on her knee (one for now, eventually both). We did some research and found that it is very costly. I called University Animal Hospital even though they were in Tempe (we live in N Phoenix) because they had gotten excellent reviews online. As it turned out, they were also the least expensive option for Luna's surgery. Dr. Koch had wonderful reviews so we decided to meet with him and decide if we felt comfortable getting her surgery done there. Dr. Koch was excellent - way beyond my expectations. I have been to many vets and he is by far the best I have ever encountered. He is extremely kind and understanding and wonderful with our puppy. He explained exactly what would be done, why it needed to be done and made it simple and easy to understand. He was very upfront about everything and even though we were told by a prior vet that she needed all these extra tests, Dr. Koch said we did not. He did not charge us for anything beyond what we needed. He made a very stressful event much more manageable and much easier. The week after the surgery, Dr. Koch called us every day. Even after, he called us a couple of times a week to check on her and was always available to answer questions, even on weekends. He always returned our calls very quickly. I highly recommend University Animal Clinic and specifically Dr. Koch to anyone. It is worth the drive for us and we will not be taking Luna anywhere else from now on.
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