I tried a few places in Henderson since I moved to this side of town only to be disappointed until I saw a groupon for Nathalie's.
The person answering the calls ( I think it may have been Nathalie) was extremely courteous although I can tell by the background there was a lot of things going on. The groomer was absolutely the best groomer we've used in town.
I have a border collie/chow mix which is a tough coat to groom. My dog looked beautiful when she came out and the normal price I found out afterwards was going to be just as affordable as with the groupon.
My only concern was the other dogs running around unleashed. My dog ended up being fine with them but chows can sometimes get irritated for small things and I didn't like the fact that there were so many dogs that could be potentially harmed, if not mine. But they did ask if she was ok before entering and once I said I was unsure, a groomer quickly gathered the little dogs away to their safety.
All in all, it was a great experience. It is so hard to find groomers that not only care for animals, but also have good people skills in dealing with the owners.
This is definitely our groomers for good!