Customer service failure. Have been to this restaurant several times and have enjoyed it, but recently (6/18/2014) I called to order out and was on the receiving end of some of the worst customer service.
First problem is the phone menu. When I called it asks you to press 1 for to go ordering. When somebody then answered I had to be transferred to somebody to take the order. Why have a phone menu that turns out to be absolutely worthless?
Then once I had somebody, after giving the first part of the order, I waited for confirmation from the order taker that she had gotten it and after a long silence, she blurted out "I'm waiting". Turns out she had not gotten the first part of the order at all and displayed a very impatient attitude towards me.
I realize that sometimes they are busy, but this was during a down time so that is not an excuse. I will not be visiting this location again.