We used to really love this location and would drive out of our way to eat here. We always order the chicken combo meal, which has both bbq and catsu chicken. Tonight we ordered our meals and when we got home (which is way out in Surprise) we discovered we had no sauce in the bag. I called the store, pretty irritated, and when I told the woman that I live 30 minutes away and couldn't just come back for sauce she suggested I "remind the girls at the window next time."
I'm not opposed to doing this, I'm just really disappointed with the customer service, or lack thereof, that I received. It isn't my fault that staff gave me an incomplete order. We will definitely not be back to this location.