This place is really unorganized. The girls at the front desk do not greet you when you walk in. Most of them are very young and seem to be doing school work behind the desk. Not knocking them at all but a nice smile and hello goes a long way. I went to a Body Works class on a Saturday, the instructor totally flaked out and no one from the staff or management came into the aerobics room to inform any of us members. It was really unprofessional and poor leadership from whoever was in charge. They seem to change instructor's often and many have complained that it is because of the leadership. However, I don't go to hear anyone's drama, I just want a good workout from an energized happy instructor to keep me motivated. The place isn't really packed, workout classes like Zumba and etc are very small. If you are looking for a good Zumba class, Ana at Tolleson on Monday's is fun! If you're looking for a good Cycle class, Kimberly here in Avondale is great on Friday's. That's pretty much all I can say about that. They need more interaction here.