I purchased three tickets to Phantom of the Opera. They said that I will get the best available seat for front side orchestra. However, when I get to the box office right away to exchange my voucher, I was put two seats from the wall. Eventhough there are seats available that is near the isle/center (still in the same section), but the box office refuse to put me there. They said that the "block" that they were selling for tixtonight were all the seats of last four seats against the wall. They said it is the best available of that "block", not the whole side orchestra section. I could have called and purchased them directly from the box office with the online discount code and get better seats. No near to stand in line at the tixtonight office and running from one end to another to exchange tickets. Not worth it! If you want the worst seat of the sections, go with tixtonight.