I called the UPS store to pick up an online on Friday at 530 pm. I knew I was running late and was afraid that it would close before I got there to pick up the manuals for the two classes I was hosting on Saturday. Not only did the manager wait for me, she printed the additional items I had forgotten to submit in my order. This is a great store with great service. I recommend it to everyone! Team Rubicon thanks you for your support and making our mission possible.