Don't go to the drive thru..... it bums me out with the experience I had today. I love coming here before I head to class, and I literally was here yesterday. I even Ordered the same thing!!!! The problem started when my drink came out iced, which is not what I ordered. I was confused since it was a latte.... then it tasted completely different then the day before and on top of everything else I had to pay 17$ for me morning coffee.... I also ordered a yogurt parfait and when I asked for it she replied oh sorry we didn't charge you for that... not oh yeah let me get one...All that being said, I love the quality of food and the concept. However I think the drive thru needs to be reorganized or retrained. I'm still bummed out about today!!!