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  • Waited over an hour with an appointment only to be told I can't be seen due to a bill from years ago that my old insurance never paid that was also sold to collections. My current insurance will cover this visit 100%. If you know you will be paid for the service then why can't you do it? Obviously there is a reason I need these tests done. I hope no one has died from being denied service for things completely out of their control. It would have been nice to know I needed to pay the old balance that I shouldn't even be responsible for, before I wasted my time here. Also, If you read their reply below my comment, they say a notice is sent when you schedule an appointment. Yes, a notice that says " IF" you have a balance it will need to be paid. It does not say that I DO in fact have a balance due. If I knew that, then I would have been prepaired to pay it and wouldn't have wasted my time sitting there for hour just to find this out. Also, online, it does not show I have any balance due since this was from YEARS ago! Screw your past due balance, I'll go somewhere else.
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