Placed an order online so I wouldn't have to wait in line because I only had a short lunch break. I arrived a couple minutes after the pick up time and they hadn't even begun to make the food I ordered. There was only a few people in line it would have been lots faster to just go through the line. I got my food after waiting about ten minutes. I had ordered extra chicken on my salad which was an additional $2 not only was the service bad the salad I ordered was really sad. All the lettuce had brown wilty edges and there was only two little chunks of chicken on the entire thing not even half the normal amount. I love cafe rio but this location never has the service or quality of any of the other locations I have been too. The employees always look miserable probably the last time I will go here!