Used their online ordering to order a salad to pick up- then waited in line 40 minutes to get the salad! Unacceptable. Don't offer a service if you can't meet the required expectations. Ridiculous.
Update to prior review- can't tell if this is better- online order, wait more than an hour for order to be ready and then still wait 25 minutes after designated pick up time to actually get my salad. I give up on this place.