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  • Dr. Hanania is great. I would give him 5 stars, but the scheduling and communication people need to make SERIOUS improvements. I had someone take the liberty of rescheduling our appointment to a date and time that we would be out of town without notifying our family. I only found out because I asked to confirm my sons next appointment when leaving the office to avoid the annoyance of getting the angry Robo caller voicemail. That's another problem. They call you the evening before your appointment and the robo message tells you this is your FINAL warning, if you don't call by 8 am your appointment will be cancelled and we will bill you in full. Which, I could understand if there had been ANY previous attempt to contact us, but no, this was the only contact made. The office told me they hire an outside company to make the calls. Maybe MeLmed should look into this as im pretty sure this is a bad business practice. Great doctors and professionals here, just bad scheduling and front office workers. I read the other reviews and found I'm not the only one that was rescheduled without notification. Geez, melmed, how do you expect your patients to know when they have an appointment?!?!? Get it together.
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