After getting freaked out seeing a scorpion in my backyard for the first time since moving out here, I sent a request to Moxi for a quote late at night. The very next morning I received a very personable call from a representative addressing my concerns. The very next day Mason showed up and serviced our house. He was very personable, professional and addressed any of our question. So glad to be doing business with Moxi and protecting our home from critters. Thank you Moxi for the great customer service.