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  • Went to Smashburger for the first time with a friend on Mon. 6/28 -- service was fine, the restaurant was clean, but the food was disappointing. Ordered a burger and haystack onion rings -- the food came out to the table from the kitchen in under 2 minutes from being ordered. There is no way food can be cooked that fast unless prepared/cooked in advance. I ordered lettuce on the side -- they gave me one meager piece of lettuce... Burger tasted OK, not great. Was not hot as if it had been prepared in advance and was just warmed up. Haystack onion rings was a very small portion and did not taste fresh. My friend had the same issue with his burger and his french fries were soggy and not hot -- as if they had been prepared way in advance and just warmed up. Unfortunately the quality of the food was not up to par and I will not be returning to Smashburger. I would also note that we went to this location at lunch time (around 12pm) and it was deserted -- not a good sign. I would have given this restaurant 1 star due to food quality, but the service was good and the employees were friendly. Chris -- Henderson, NV
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