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| - My daughter is 7 months and out growing her car seat....
Me being... well me, I was looking online for pricing, and seeing what stores had what....Why waste the gas and put the miles on the car if they don't have what you want or need?
So, I find this pink a licious car seat, on the sears/kmart website. The car seat doesn't say that it is "in stock" or "sold in store", however, it did say available for store pickup.
I called the store to make sure that they had this in stock, for me to be able to buy. The girl I spoke to was very nice, and she told me that they only had one in stock, and that she would leave the UPC at the head cashier's desk. I told her I would be there within the hour.
Walk in with my daughter who is asleep. I pay, and have enough SYWR points to pay for the tax. Awesome. My change due was .74 cents. I asked the cashier if she wanted a penny, you know, to make it .75 cents, since she was opening rolls and rolls of coin. I guess she didn't catch on, because she just went on about how the "previous cashier didn't replenish the coins"....... okayyyyy.
Even though I was picking it up RIGHT NOW, the cashier said that she needed my address, and telephone number. I wasn't ecstatic about giving this, but okay.
The cashier told me that I needed to re park my car to the other end of the store. I told her I didn't think that would be necessary, I grabbed a cart and told her I would rather not go back in the heat, drive around the store, get back out in the heat, and what not, especially with my infant.. I do not understand why they couldn't just bring it up to the cashier's desk in the first place......
To pick up my car seat, was like going on a freaking safari. I had to go to the very back of the store. I had to go through un-automated doors, and then was greeted by a machine, where I have to try and angle my receipt at just the right angle so the scanner could pick up the bar code. I looked around, and Sears prides themselves in getting people their merchandise in less than 5 minutes....HAHA.
In about 3 and a half minutes, the guy came out with my car seat. It wasn't going to fit in the cart, and the associate made it pretty clear that he wasn't going to help me carry it to the front of the store..... I completely understand, it was extremely UNHEAVY. And having me carry my baby, walk through the entire store, load my daughter in the car, park, unload my daughter, wait for him, and then load the car seat, my daughter and myself in the car would be so much easier. Oh yeah, he put the product back in the "back" again. Waste of time.
So, annoyed, I drive around the building. Where half of the parking close up is employee parking, and half of the other section reserved for "pick up" is a tow away zone if you leave your car unattended.
Really , Sears, get a simpler system. That car seat could have been brought up to the front, just as easy as the UPC could have. That associate could have walked with me to the car way easier than me driving around, parking, and getting out merchandise for the second time.
Not impressed.
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