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Attributes	Values
type	rev:Review
dateCreated	2013-07-30 00:00:00 (xsd:dateTime)
itemReviewed	Mixtures Pharmacy - Ahwatukee
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	My first experience was very poor and my second hasn't been any better. I was waiting on a very urgent order that was faxed in and sat there a day and a half with no callback to inform prescription was ready. I called down there several times (left voice mails since no one answered the phone) and when they called me back, I was informed that it still was not ready. Finally Mixtures called and said it was ready. When I got down there, I had to wait (they were still working on it). Then when it came to payment time, nothing had been pre-authorized with the insurance. I was sitting there waiting only to be informed by Mixtures that is most likely would take another 2 days (I was there on a Friday) since it is close to closing time both for them and the doctor's office and it's the weekend. Ended up paying full price for prescription just to get out of there so I could get started on my urgent meds. Experience #2. Doctor called me yesterday morning to tell me they faxed new prescription and was told it should be ready in the afternoon and that Mixtures informed them they would call me when it was ready. Mid-afternoon no call from Mixtures. Left voice mail (since no one ever answers the phone there). Mike calls me right before their closing time to inform me prescription is ready. I went down there at 9am when they opened the following day that I received the phone call and they could not find prescription (even though system said it was done/ready). The pharmacist came out and apologized and said she would mix it up ASAP (escalate/put me in the front) and that it should be ready shortly and that someone would be calling me. It is 4pm (they close at 4:30pm) and no phone call. I tried calling Mixtures and again ... voice mail (no one is answering the phone). Went out to their website and also emailed them with my frustration of no one calling me back/no one answering the phone. If this place wasn't so close to my home, I would go elsewhere. If you have urgent medications, I would recommend trying another place until Mixtures can convince me otherwise. Very unorganized business operation.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Renee

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