Came back a couple times and was disappointed that the macarons were not as yummy as I remembered. So that plus the lack of customer service (every time I've been, the people there seem like they are too busy to help/be friendly) is why I have changed my rating.
The macarons were a decent deal, a dozen for $15 which I split with a friend but since we came on a Monday, the display was more than half empty and there wasn't too much to choose from (I had previously gone on a Sat and the display case was full of macarons with tons of flavours). I think what was left were the leftovers from the weekend which was why my macarons tasted stale. They shells were dry and it was not chewy at all, not even a bit. In the end, I threw away 3 of mine because they weren't appetizing.
So the lesson for today is, for macarons, go at the beginning of the weekend for the freshest selection.