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  • Great pizza. TERRIBLE SERVICE. I can handle the fact that these owners have little to no personality. What I can't handle is BAD SERVICE. I get pizza there 2-3 times a month. Not a lot but not never. Walked in there tonight with a $5 coupon on got in my email. Coupon did not say you must print out so I preceded to show him the coupon on my phone. He stops me and says I have to have it printed out. I sarcastically said 'oh I'll run home and get it' he said 'ok'. I walked towards the door and said ' actually I will not be coming back'. At that point he said 'I'll take the coupon'. Well I say which is it?? You either take a coupon or you don't. Maybe it would be a better idea to make the 'right' decision BEFORE you piss a customer off. I'm DONE with pizza factory.
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