I have the monthly membership and it meets my expectations. However, they recently stopped giving air fresheners which is a major bummer! They allow up to two washes per pay and unlimited free vacuuming. Sometimes the attendants get me a little too close for comfort to the car in front of me, but I've never had an issue or even come close to hitting anyone. The huge downfall is that people who don't pay the monthly membership or even the $3 for a quick outside wash get to use the vacuums and they are not quick about it! I've seen people sit there for 30+ min getting every inch of their vehicle with both doors wide open, completely oblivious to everyone else around them. If I pay for the service, I should get some sort of priority over them!