Why do people come here for such bad service? It is such a mystery to me. It is always the same bad service. Yes, the food is good but the service is just awful. You would think they would get it together by now. Weird they place is always packed maybe people do not care that they are treated so badly? I have eaten here many times and it is always the same. I think I'm done with this place.
Update for 12/31/15 and 1/1/16
Early in day NYE
Me- on Phone- "Hi are you open tomorrow on the holiday? I have out of town guests who want to revisit your place."
Man who answered phone- I don't know. ( really?) hold on (Does not put me on hold and screams in my ear and across the restaurant apparently to get an answer) " Yes, we are open." Dead air space continues.
Me- "Ummmm, are you sure? What time?"
Man- Repeat of above scene. By now I am deaf and wanting to drive down to show him where the hold button is located on a phone set.
Me- "Anything special going on?"
Man- No. End call.
I call back and reconfirm they are open. Nothing is said about needing a reservation or a special menu either time.
Fast forward to 10pm-strangely my phone rings and the number is not one I recognize. i call back and it is Noodle Cafe
Me- Umm you called me? Are you calling to tell me you are closed. ( I never left my phone number. I thought maybe they were just using Caller Id. )
Lady- No, who is this?
Me- Well someone called and I was just wanting to make sure you are still open tomorrow.
lady- I can't imagine who would have called you. ( three seconds later)
Me- in my mind I am thinking it is probably a phone glitch." Are you calling me back from your Caller Ids from the day?
Lady- No, do you have a reservation for tomorrow? Is that why you are calling?
Me- Sighs loudly. "No you called me. Do I need a reservation for tomorrow? I have never had one here before and we are coming in around noon.
Lady- No
Me- Are you sure you are open? ( Skeptical)
lady -Yes see you tomorrow.
Okay, you see where this is going right? Fast forward to New Year's Day. I enter the restaurant and see a sign for their special menu. Ummm, what special menu?
Me- Hi we are a party of five for noon. I am a bit early. May you put down my name?
Lady- Do you have a reservation
Me- No
Lady- Sorry we are having a New Year's special and you need a reservation.
I am a most forgiving person with these things but every single time i visit this eatery there is an issue.
When everyone arrived We left and went to Grassroots, which was fabulous by the way! I will not be returning any time soon to Noodle Cafe, if at all.