I ate at Tutti Santi while in Phoenix for a business conference. Met up with a co-workers father-in-law who happened to be in town and he suggested Tutti Santi, which he had visited on previous trips. Had it not been for that recommendation, I don't know that I ever would have found this place.
They were quite busy that night due to a special promotion and it seemed that they were not quite used to it. It took quite some time to place our order. We ordered a bottle of wine for the table and I ordered a salad and gnocchi. We started sipping the wine while waiting for our appetizers. The salad was decent and the bread they brought for the table was actually very good. However, due to the slow service, our wine bottle was empty long before the food came.
When the food arrived, we ordered another bottle of wine and began eating. The gnocchi was very good, and everyone else seemed to enjoy their order as well. Unfortunately, our second bottle of wine never arrived. When we mentioned it, the waiter apologized, but that was it.
This would have been an easy four star review but the sub-par service killed it for me. They may have been busy, but 15 minutes for drinks and 30 minutes for salads is still pushing it.