Used to be my go to study spot until recently. Changes with the way ordering is done (one line, through the bakery even if you aren't getting a pastry), understaffed, and unprepared for influxes during events in uptown. Usually forgivable, but three times now I've had to wait more than 30 mins for food orders that are light (quiche, usually prepared) after ridiculous wait time to order only to have my bill refunded. Shame to say this is now a common occurrence for a place that was once highly recommendable.