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  • My error for forgetting my prescription at home in Arizona before coming to Vegas for the Thanksgiving holiday. Not CVS's fault. I was thankful that there were CVS in Las Vegas to address this for me and happy there were 24 hr pharmacies. Pro: - 24 hr pharmacy available - the pharmacist called all the CVS 24 hr pharmacies to try to find one that had what I needed for my prescription - I did eventually get a call back very late at night the night before Thanksgiving telling me that none of the Las Vegas or surrounding areas for 24 hr CVS pharmacies could fill my prescription - opened on holidays Cons: - the wait on the phone was ridiculous. Not sure if only 1 person was manning everything or not, but I was on hold for over 45 minutes and I ended up just hanging up This wait time was really long, way more than reasonable. I used multiple phones to call and all of them on hold. Guess when I ended all calls, whomever was manning the phones was probably relieved that he didn't have to answer that many calls. It would have been nice for him to say to call back later or something. For that I give a 1 star. However, he did check all the 24-hr CVS pharmacies for me, so that was a 5 star. And him giving me a call back was a 5 star. The fact that they were opened for the holidays for forgetful people like me, another 5 star. The only drawbacks were that I couldn't get my prescription filled when I needed it and the long phone wait time. However, if they are under manned at the time, through the holidays, I can give grace to the people who had to work. I should be okay to get this prescription filled the day after Thanksgiving.
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