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  • I used Pinnacle and Dave was my broker. Unlike the other reviewer that mentioned Sunwest, a different lender approved my loan. The rate was a full percentage point lower than my current rate and better than what any big bank such as Bank of America, Citibank, Chase, or US Bank could offer. . Dave quickly responded to all my emails and phone calls keeping me updated with the status of my application. Due to some unexpected family emergencies (two hospitalizations in 2 weeks), my application dragged out at no fault of Pinnacle. At no point did Dave contact me and put pressure on closing the loan. He always said that there is no problem when I called or emailed him with an update on my family situation. My only concern, is that Dave basically assured me during closing that I would not be responsible for costs related to putting my house back into a trust. ( In order to close the loan, all trusts have to be removed.) However, after the closing, Dave advised me that It would be my responsibility. I wish he would have honored what he said.
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