I've been going to this nail salon since we moved into this neighborhood 4 years ago. Getting a gel mani is a rare treat for me and I only get to do it 3 or 4 times a year. I went in a week ago without an appt, which I normally don't do but I've been very busy getting ready for a family wedding and forgot to make an appt the previous day. When I walked in every person working there stopped what they were doing to glare at me. One of them asked me what I needed, which WAS a gel mani and an eyebrow wax (but I decided to not push my luck and ask for the wax). Some of them continued to stare me down, and a couple of them starting talking loudly back and forth in another language. They told me I'd have to wait a half hour, but a second later they sent me to a girl sitting way back at the last station. While she worked on me she reminded me twice that I need an appt before I come. To add insult to injury, my gels didn't last a full week-I will not be back!!!!