Horrible horrible customer service! Even from the owner Jon! I was on a very light diet and couldn't eat much! 2X I went in and purchased 6 tubs of their Italian ice... On my second trip to CJs I was dbl charged and two days later I was alerted by my CC company that there was a double charge on the same day for the same amount (think goodness for my cc company notifying me!) I contacted CJs and the girl who answered was very helpful and said she remembered me! She said she would have the owner "Jon" call me... Two days later and the owner never called to resolve my problem! So I had to file a claim with my CC company! They refunded the money to my CC and sent me a letter to verify the double charge! I contacted the owner Jon since I was disappointed he never tried to resolve my issue! He was rude, disrespectful and basically made me feel like I was lying about the whole thing! I even sent him copies of my CC statement and a letter from my CC company and he still was trying to tell me that it was a "soft" charge and would have just fell off! It was a hard charge and both of them went through! But I still couldn't get him to understand that! I spent $34 each time I went into CJs and would have continued to be a customer and spend money had I not been treated so poorly! The second employee I had talked to before I spoke to Jon was even ruder and told me she needed to contact the first girl I spoke to so she could verify my story! Straight out like that! Basically called me a liar to my face and that she didn't believe me! Unbelievable that anyone could run a business like this! Be careful using your CC or debit card at this place because if they double charge you, they will deny deny deny and call u a liar too! SMH! Very disappointed!