I was very disappointed as I came out with thinner and shorter brows. On top of that, my right brow was much more thinner than the left one. I had to use makeup to try and even out both brows. I let it grow back for 2 months and went back to my usual expensive threading place in Yorkville. You get what you pay for! I am giving this a 3 as I had my upper lip done and there was no problem.