I have been here twice to repair my Mini. I think the best thing about being here twice is that they have ALWAYS done the best they could.
I grew up in a mechanic's shop. I know a little about cars. I also know that I do not know A LOT about cars.
These guys have never made me feel like a stupid woman that has no business looking under the hood. I appreciate that. Unfortunately, that has happened at other shops.
I have never had them under quote me and if there has been something unexpected, they tell me before they do the repair. I have actually walked away, TWICE, paying less than the quoted cost. As long as I own my Mini, I will bring it here if it is beyond the home repair abilities.