Worst customer service I've encountered in a long long time.
We made reservations for 2 on open table for 5pm, we arrived a few min late (literally 5:07pm) due to their address and the actual door location are in 2 different spots.
We were taken all the way to the back, upper room and were put at a 2-top in the corner, next to service trays. We asked politely to be seated elsewhere as almost every other table was open - including all the ones we passed on the way in. The hostess told us (and rudely) that we would need to wait while she checks - she left us and called down to the front host stand, to which her reply on return was "No. We don't have anything else available."
I understand wanting to keep us at a 2-top, even if we have to eat by ourselves on the upper level - we asked about another 2-top across the aisle from the corner and were told they had too may other reservations for the evening to accommodate us.
Should have asked for a manager, but I was floored and left immediately. Such rude service.